Bennison Brown | Testimonials


What do our customers say about us?

We pride ourselves on our excellent customer service

Bennison Brown has over 400 5 star Google reviews.

Our clients have kindly shared their experience of working with us, and we are extremely proud to share their reviews and comments. We believe there is no better advertisement than a review from a happy client.

View all of our 5 star reviews across our London and Bristol office locations.

This was our first home purchase and we were very unsure of how everything worked. The Bennison Brown team were incredible in guiding us through - what turned out to be - a rather complicated loan application process. Throughout the 3-month long journey, Andrew Brown was consistently available to us to answer questions, assuage concerns, and offer support in every way. His tenacity and professionalism is what got us through the details and the paperwork and into our beautiful new home. We appreciate all that he and his team did and we'll definitely look forward to working with them again in the future!

Emily (Google Review - February 2022)

I would highly recommend Bennison Brown. They were truly brilliant! They explain everything, keep in contact every step of the way and were always on hand if I needed help. They were very professional but also very friendly and approachable. It was fantastic to have them help me during the stressful time of buying and selling a house. Amazing value too for the service you get (I thought using a broker was fancy and posh and would cost a fortune - but it's really not much at all considering what they do for you!). It's definitely worth getting a mortgage broker - and I'm very pleased I used Bennison Brown. I don't think anyone could have been better. 6 stars!

Ben (Google Review - January 2022)

Bennison Brown are outstanding and as a first-time buyer, they were incredibly helpful, clear and responsive. Michael and the team at Bennison Brown went above and beyond to find us the best mortgage deal. I initially wasn’t sure if we would be able to get a mortgage but Michael found us several options, clearly explained the process and deals and helped us find and successfully apply for three offers – even after our first two sales fell through. We’re now living in our first flat and couldn’t thank or recommend Bennison Brown enough!

Saige (Google Review - February 2022)

Absolutely top class service from Alex and Bobbie from start to finish. Always there when I needed them. Always solid impartial advice and always getting things done efficiently in the background. Being a first time buyer can feel overwhelming but the clear step by step pack they email you outlining the process from the start helps a lot. Every step has a phone call (that always started on time) to get you through to the next stage quickly. They are on to your conveyancing team and sales progressor all the time so you can (sometimes) relax knowing its being taken care of. I would implore everyone especially first time buyers to do the same unless they’re some sort of property guru with the knowledge to do it all alone. I’ll certainly be forwarding on Bennison Browns details to my friends when they get this fantastic opportunity to purchase their first home. It was absolutely money well spent. Thank you guys.

James (Google Review - February 2022)

A huge thank you to Allan and Rebecca for helping me through a tricky and time critical remortgage. They responded to my emails and concerns immediately and were very proactive throughout the whole process. I was particularly impressed by their level of sympathy and understanding, working with you, not just for you. I cannot praise them enough. I highly recommend Bennison Brown and will be using them again in the future. Brilliant. 5 STARS !!!!

Georgie (Google Review - February 2022)

We were first time buyers and Bennison Brown were recommended to us by a friend. We couldn't be happier with the service we received. We had in depth advice, knowledge and mortgage options from Keith Timbrell, great insurance advice from Milan Tailor, and professional, dedicated case management from Bobbie Pickess. We're confident we received the best mortgage through them, and they made it all easy and stress free. Many thanks to the team!

Eighth (Google Review - February 2022)

I have used Bennison Brown for many years on several mortgages and I the reason I keep going back to use them is simply because they do an outstanding job. I would certainly recommend their services. Michael and Rebecca are professional, very helpful, kind, considerate and nothing is too much trouble for them to assist you with. Thank you very much. The best mortgage brokers I have ever used.

Keith (Google Review - February 2022)

Bennison Brown were INCREDIBLE. They helped myself and my partner secure a mortgage deal within a couple of months. They were always on hand and very generous with their advice and expertise. I would HIGHLY recommend them to everybody.

Bebe (Google Review - February 2022)

This Review is a small gesture to thank Bennison Brown for their services, Especially the broker Mr. Milan Taylor and the case manager Susan Jarrett for their FANTASTIC help. I first came discovered BB back in 2019 while visiting some family friends near their office on the island and then checked them online and decided to contact them in order to have an Idea how to purchase a house and get a mortgage, Milan was very helpful and responsive He took the time to explain to me everything step by step We tried the 1st time in 2019 but the mortgage offer was too low due to my complex Employment status but Finally in 2021 we tried again after following the income and expenditure advices Milan had given me, and we managed to organise my File which contained 3 different types of income to get the proper mortgage offer I needed to buy my first house. As a first Time Buyer, I would definitely recommend Milan to anyone in my shoes as you will definitely be guided step by step in the right path to get that first step on the ladder. Once again Thank you Milan, Susan, Claire and Bennison Brown <3

Ali (Google Review - February 2022)

Our case was managed by Michael Bennison and Susan Jarrett who were very organised and followed up with us, our estate agents and solicitors to keep track of the status of our purchase (which turned out to be over a year long process due to the pandemic). Once we received an appropriate mortgage offer from a lender that was on our conveyancer's panel, they then offered us free mortgage protection advice. We dealt with Milan Tailor for mortgage protection (life insurance, income protection and critical illness cover). He was extremely knowledgable in this field and gave us all the options we required at this stage in our lives. I highly recommend taking out mortgage protection via BB, as they are highly reputed and have a trusted panel of insurers (and can get preferable rates - which I verified as I also got quotes from MoneySupermarket and other comparison sites), and by going through BB, we got personalised cover with the lowest price on the market (as far as I could tell anyway). Cannot recommend a mortgage broker enough, really made us feel like they cared and knew us, rather than a paycheck.

Danielle (Google Review - February 2022)

Chris and Bobbie at Bennison Brown were brilliant from start to finish. Helpful, explained everything really well, got us a great mortgage offer and were always available and highly professional. The company also has a great policy on not charging extortionate fees, like some brokers do! will definitely use them again to remortgage in a few years time.

Jessie (Google Review - January 2022)

My experience of Bennison Brown has been overwhelmingly positive, right from the very first time I contacted them. My broker Alex was fantastic and I really felt like I was getting good value which is something I'm particular happy about. I was so happy with the service I have been back 3 times now and wouldn't bother looking anywhere else. Very happy customer.

Matt (Google Review - January 2022)

Everyone at Bennison Brown have been fantastic. Alex guided me through the process with a wealth of knowledge, support and suggestions in a friendly and patient way, suited to me. I couldn't have asked for a better service as a first time buyer. They have made what could otherwise have been a very daunting process, very pleasant. I'm really pleased and would recommend them without hesitation.

Kay (Google Review - December 2021)

The best mortgage brokers ever! Highly professional, responsive, with clear and smooth processes/systems and most of all - found us a good value mortgage that we needed. Each mortgage case is different and we had a challenge to overcome - Bennison Brown have managed to do it. Strongly recommended!

Alicja (Google Review - December 2021)

What a fantastic journey . Michael and the team have been outstanding from start to finish . This is the first time I have applied for a mortgage so knew very little about the process. Michael has taken the time to explain every step in the process to make sure I knew what was happening and has provided other services required such as insurances. I would not hesitate in recommending this skilled , efficient and highly professional team. Thanks again for a great service.

Lewis (Google Review - December 2021)

As first time buyers, Bennison Brown have been a great help in getting us through the process. Allan made us confident that we had the best mortgage deal, while also showing us some comparisons with other unique options that could also suit our particular case. He also put us in touch with a tax advisor that (in the end) saved us an enormous amount on SDLT. Later on, close to exchange, when our solicitors hit an issue, Bennison Brown were clear and transparent about the problem and helped us work around the problem quickly and with no impact to our purchase. I would definitely use Bennison Brown again.

Andrew (Google Review - November 2021)

I initially came across Bennison Brown at the First Time Buyer Home Show, where I met Andrew and Michael, where Andrew gave a presentation in relation to how best to prepare ahead of applying for a mortgage. Following on from the talk, I had a good chat with both of them where they provided some advice for myself as a FTB. We arranged a follow-up call, where we discussed what I was looking for, my personal details, and what I could afford, and made some suggestions. I found them to be very transparent with the steps in their process and fees, which drove my decision to proceed with them as my mortgage broker. I found the whole process a lot smoother than expected. Throughout the process, I was kept up to date with the progress of my application and felt comfortable calling for advice regarding any concerns that I may have had. My case manager Susan Jarrett was also particularly helpful; when issues arose between the lender and solicitor, she was able to help speed up the process. Overall, I was very satisfied with the experience and would definitely recommend their services.

Dan (Google Review - November 2021)

We can’t thank Michael and Susan enough with finding us a suitable mortgage for our recent house move. Not only did they find us a great value solution that worked for our financial situation, but they provided an incredible level of service during a lengthy and challenging completion. They provided a lot of support to us, were always responsive and they held our hands throughout the entire process, often giving valuable advice to us outside of the mortgage sphere. Overall, I’d highly recommend Bennison Brown, and look forward to using their services again in the future. Thanks Susan and Michael!

Alec (Google Review - October 2021)

I received fantastic service from Sameer at Bennison Brown.He kept in regular contact and explained clearly how the process of finding me a new mortgage would work. He was very efficient and the whole process was so easy for me. He has outstanding knowledge of the mortgage market. I am very happy with our deal. I would highly recommend Bennison Brown.

Rachel Lauderdale

Highly recommended mortgage broker. Helped us to get the best mortgage offers online, checked other 3 brokers, they couldn't beat it, were similar or worse. The process was smooth and brokers were very helpful.

Karolis (Google Review)

My husband and I were both extremely happy with the service provided! Excellent communication throughout the whole process, professional and accurate advice were provided. Bennison Brown have not only made the new purchase possible but also advised and guided through the process of starting up our investment portfolio. Truly excellent service, great value for money! Could not recommend highly enough. Thank you!


Michael made the process of getting a mortgage for my new property in Peterborough as simple and stress free as possible. The original purchase fell through but Michael ensured the next application went through quickly whilst ensuring it was still the best product out there. I felt I was dealing with someone I could trust and rely on so he also arranged my mortgage protection and life insurance for me too. Michael responded quickly with any queries I had and I felt I got a great service from this company. I definitely recommend Bennison Brown.

Amanda (Peterborough)

I can't thank Mike enough for the professional service that we received, not only once but twice has he managed to sort a very competitive mortgage for me, no matter how difficult and complicated the process seemed to get at times, Mikes total professionalism shone through and got the results that mattered . Thank you Mike, me and Sally are now in the house of our dreams.

David (Stoke-on-Trent)

Brilliant service from start to finish. Michael and Laura helped me with a fairly complicated "let-to-buy" scenario. They know the market inside-out, took the time to understand my needs and carefully explained the various options to me. I was kept informed the entire time and they were always courteous and friendly. I ran into a couple of obstacles along the way and they worked tirelessly to resolve things. Thoroughly recommended!

James (Google Review)

Absolutely excellent service. Helped us get our first mortgage! They were so optimistic and helpful. They held our hand through an unknown process and even found answers to lots of the financial questions we felt we should have known the answer to! Highly recommend letting the Bennison Brown team bring calm, clarity and their can-do attitude to your mortgage search.

Ewen (Cardiff)

Our core values





More about us

Andrew Brown and Michael Bennison set up Bennison Brown to offer an exceptional service to their clients in a prominent locations across the UK.

Find out more about their family run business and the rest of the Bennison Brown team.